If you are a consumer in Canada, this privacy policy (“Privacy Policy”) explains how EV Marine and its affiliates (“EV Marine,” “we,” “us,” or “Data Controller”) collects, uses, processes, discloses, and retains your personal data when you access or use our websites, mobile applications or any other applications or services that display this Privacy Policy (collectively, the “Services”), shop in our stores, visit or otherwise engage with our Customer Service, register for and attend our events, engage with us on social media, or otherwise interact with us. Please review this Privacy Policy carefully.
Please note that we provide different or additional privacy notices in connection with certain activities, programs, and offerings. For more information about our privacy practices in another jurisdiction, please refer to the privacy policy available in our stores, or posted on our website, for that jurisdiction. Our privacy practices are subject to applicable laws in the places in which we operate, which means we engage in the practices described in this notice in a particular country or region only as permitted under the laws of such jurisdictions.
Also, we may provide additional “just-in-time” disclosures or information about our data processing practices. These notices may supplement or clarify our privacy practices or may provide you with additional choices about how we process your personal data.
EV Marine reserves the right to change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this Privacy Policy. If we make material changes to this Privacy Policy, we will provide you with additional notice (such as adding a statement to our websites’ homepages or sending you a notification).
In this Privacy Policy, “personal data” means any information that is related to an identified or reasonably identifiable natural person, or as otherwise defined under applicable law. The types of personal data we collect about you depend on your interactions with us and are described in more detail below.
We collect personal data directly from you when you interact with us or use our Services. The types of personal data we collect depends on how you interact with us or use our Services. We may collect the following categories of personal data.
Profile Data.
We collect any information or content you provide to us when you register for an account, create a profile, or participate in or register for our ambassador or membership programs. Examples of the information we collect include your name, email, phone number, login name and password, address, payment or banking information, birthday, and classes you teach or attend in connection with our ambassador program.
Demographic Data.
We may collect specific or general demographic data when you fill out forms or surveys on our Services or in our stores or sign up for and participate in events, contests, sweepstakes, promotions, and special programs that we provide. Examples of such information include age, gender, zip code, state, and country.
Transaction Data.
We collect transaction information related to the use of our Services or your purchases. Examples of information collected include the type of products or services requested or provided, order details, delivery information, amount charged, payment method, billing or shipping information, customization services, and information about any products or services you returned or exchanged with us.
Communications Data.
We collect information when you communicate with us or others on our Services, such as when you request additional information about products or services, interact with our customer service team or store associates, or sign up to receive our e-mail newsletters or marketing messages. We also collect communications data when you interact with us on social media, such as by tagging us and/or our products or permitting us to follow your social media profile. Examples of such data may include your contact information, the date and time of your communications, online identifiers, social media profile, and the content of your communications.
User Content Data.
We collect any other information or content you provide to us, such as when you provide design or product feedback or make other submissions to us, participate in any of our experiential offerings in our stores or at other locations sponsored by us, or use other features of our Services that may be offered from time to time, which may require the collection of certain personal data in order to utilize the features. Examples of user content data may include information about your size, fit, goals, opinions, feedback, preferences, and any other personal data you choose to provide in your interactions with us.
We automatically collect certain personal data when you access and use our Services or shop in our stores. The types of information we collect may include:
Device and Network Data.
We collect certain information about the device you use to access our Services. Examples of such data include your device’s hardware model, browser type, IP address, operating system version, language settings, unique device identifiers, advertising identifiers, serial numbers, device motion data, and mobile network data.
Usage Data.
We collect information about your activity on our Services via log files, cookies, web beacons, and other tracking technologies. Examples of such data include your access times, pages viewed, the routes by which you access our Services, app crashes and other system activity, your use of any hyperlinks available within our Services, your Internet service provider (ISP), Mobile Advertising ID, media access control (MAC) address, and identifiers associated with browser cookies, web beacons, and similar technologies we deploy on our Services (for more information about cookies and how to disable them, see the COOKIES section below).
Audio, Video or Sensory Data.
We collect audio, video or sensory information from you. Examples of such data include video recording when you physically visit our stores, sensory data collection when you participate in a product test requiring sensory data, or audio recording when you call our Customer Service.
Location Data.
We collect precise or approximate location information in accordance with your device permissions. You may use our Services without enabling us to collect location data from your device, however, this may affect some functionality available in the Services. For example, you may need to manually enter an address to find a store near you if you have not enabled location data collection. For more details, please see “YOUR CHOICES” below. We may also use technology in our retail locations to collect data about the presence of your device.
We may collect personal data about you from other sources. For example, we may collect personal data about you from:
Our other customers, including when they bring you as a guest to one of our events, refer you, or list you as an emergency contact;
Third parties hosting events, including those sponsored by EV Marine, when they share event attendance or participation information with us;
Publicly available sources;
Other guests or third parties providing information in connection with a dispute;
Carriers or other third parties when they share your updated delivery and address information, which we use to correct our records and deliver your next purchase or communication;
Our holding company, subsidiaries and affiliates;
Third-party social media and communication services, such as Facebook, Twitter, Google, and Instagram, that you use to interact with our Services (e.g., to create an account) or that allow you to share information (e.g., via plugins, widgets or other tools), but always in accordance with the authorization procedures and privacy settings you establish with such services; and
Unaffiliated parties, such as service providers that we use, analytics companies, marketing or advertising service providers, fraud prevention service providers, consumer data resellers, and other third parties that provide us with information, so we can better understand you and provide you with information and offers that may be of interest to you.
The website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may derive information or draw inferences about you based on the other types of personal data we collect. For example, we may infer your location based on your IP address, or your purchasing habits based on your browsing behavior on our Services.
If you have any questions or comments about this Privacy Policy, you may email us at INFO@EV-MARINE.COM